Question : AMBUDSMAN



(a) whether the Government propose to set up a Ambudsman to provide sufficient credit facility to the Small Scale Industries from various financial institutions;

(b) if so, the details thereof; and

(c) when it is likely to be set up?

Answer given by the minister


THE MINISTER OF STATE (INDEPENDENT CHARGE) IN THE MINISTRY OF SMALL SCALE INDUSTRIES, MINISTER OF STATE IN THE DEPARTMENT OF PERSONNEL AND TRAINING,DEPARTMENT OF PENSIONS AND PENSIONERS` WELFARE OF THE MINISTRY OF PERSONNEL,PUBLIC GRIEVANCES AND PENSIONS, MINISTER OF STATE IN THE MINISTRY OF PLANNING AND MINISTER OF STATE IN THE DEPARTMENTS OF ATOMIC ENERGY AND SPACE ( SMT. VASUNDHARA RAJE )


(a) to (c): Perhaps the question refers to the Ombudsman Scheme. The Reserve Bank of India has already introduced the Banking Ombudsman Scheme in June, 1995, which has now been revised in June, 2002 enlarging the extent and scope of the authority and functions of Banking Ombudsman for redressal of grievances against deficiency in banking services concerning loans and advances and other specified matters. The Scheme covers small enterprises also.