(a) whether the State bank of India (SBI) is in the process of introducing a system of Early Warning Signals to detect Non-Performing Assets (NPA) and take corrective measures;
(b) if so, the details thereof;
(c) whether the State Bank of India has tied up with BPOs for proactively making calls to stressed accounts in retail segment and real estate; and;
(d) if so, the details thereof?
THE MINISTER OF STATE IN THE MINISTRY OF FINANCE
(SHRI JAYANT SINHA)
(a) & (b): State Bank of India (SBI) is in the process of putting in place a system of early warning signals to monitor performing of standard assets showing early signs of stress. Early Warning System (EWS) is a solution to identify borrowers in the bank’s portfolio showing early signs of stress and enable timely corrective action planning. Each account is monitored across a set of automated triggers to identify the riskiness of the account.
(c) & (d): Yes, Madam. SBI has tied up with BPOs .for making pro-active calls to stressed accounts in retail and real estate segment of Business Process Re-engineering (BPR) centre branches.
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