THE MINISTER OF STATE IN THE MINISTRY OF ROAD TRANSPORT AND HIGHWAYS (SHRI R. P. N. SINGH)
(a): National Highways Authority of India (NHAI) has decided to engage user fee collecting
agencies for a fixed period through open competitive bidding system and not through Auction.
(b): NHAI has been facing lot of problems in the management of toll plazas currently
undertaken through Directorate General of Resettlement (DGR) sponsored ex-servicemen. They
are as follows:
(i) Sub-letting of the plazas by the ex-servicemen.
(ii) Non payment of DGR salary to the employees.
(iii) As per the requirement of DGR the agency has to employee at least 90% ex-servicemen but
in most of the sections percentage of ex-servicemen was much less.
(iv) Pilferage of revenue.
(v) Delay in sponsorship by the DGR.
(c): The Toll plazas will be given to the eligible bidders who quote the highest amount
and market forces will decide the bid amount. Therefore, the likely revenue cannot be forecast.
(d) & (e): Yes Sir. There is a mandatory provision to deploy minimum number of personnel
at the plaza so that all lanes will be kept open all the time. Also there is a penal provision
for over charging, viz; (i) 50 times of actual amount overcharged per day for 30 days;ii) on occurrence of 3 such incidences, performance security to the extent of one months
agreed remittance shall be forfeited and if the incident of excess charging is again observed,
the contract shall be terminated.