(a) whether operational improvements, technological upgradation,modernisation and
infrastructure augmentation are some of the key areas to improve the quality of services
rendered by Indian Railway;
(b) if so, the details thereof;
(c) whether the Railways propose to prepare a road map for enhancing capacity and
improving efficiency of services; and
(d) if so, the details thereof?
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS(SHRI K. H. MUNIYAPPA)
(a) to (d): Operational improvements, technological upgradation, modernisation and
infrastructure augmentation are an ongoing process. Vision 2020 for Indian Railways has
already outlined a road-map for enhancing the capacity and efficiency of Railway’s services.
It includes expansion and augmentation of network by way of new lines, doubling/quadrupling,
gauge conversion, electrification, increased production and procurement of rolling stock,
technological upgradation and provision of customer-centric freight and passenger services.