(a) whether the Railways have introduced “Book a Meal†scheme;
(b) if so, the details thereof and whether the scheme is available for booking through e-ticketing;
(c) if so, the details thereof;
(d) whether it is proposed to introduce the scheme in all the Mail/Express/Superfast including
Garib Rath trains;
(e) if so; the details thereof;and
(f) if not, the reasons therefor?
MINISTER OF THE STATE IN THE MINISTRY OF RAILWAYS (SHRI K. H. MUNIYAPPA )
(a): The Indian Railway Catering & Tourism Corporation has introduced the facilities of ‘book a meal’
on a pilot basis on 2779-80 Goa Express and 2627-28 Karnataka Express from 15.06.2010.
(b) and (c): Salient features of ‘book a meal’ scheme are as follows:-
# “Book a Meal†option on the ticket confirmation page is provided so that passengers can do online booking
of their meals for the journey.
# This facility is only for the fully confirmed e-tickets and not on PRS.
# The meals booked will be served by the pantry car staff during the journey according to the service timings.
# Cash payment is taken by the pantry car staff after successful delivery of the food.
# No extra charge is payable for this service.
# The facility is available only for the normal users of the IRCTC website, not for the agents.
(d) to (f): The project is launched on a pilot basis and its extension will be based on the experience
gained and on the levels of passengers satisfaction.