(a) whether the computers/servers installed in head post-offices/ sub post-offices, particularly in the North Avenue post-office, are not functioning due to which account holders are facing delays in the process of withdrawal and deposit of money and are sometimes not able to withdraw money at all;
(b) if so, whether any officer of the post department has been held responsible in this regard;
(c) if so, the details thereof;
(d) if not, the reasons therefor; and
(e) the reaction of the Government thereto?