(a) whether the Government has issued directions to Bharat Sanchar Nigam Limited (BSNL) that
after a certain period call details are not to be provided to the subscribers;
(b) if so, the details of rules/guidelines in this regard;
(c) whether the Government proposes to revise the period of time fixed for keeping record of
call details; and
(d) if so, the details thereof and the time proposed to be fixed for the same?
THE MINISTER OF STATE IN THE MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY
(SHRI MILIND DEORA)
(a) & (b) There is no provision of providing call details records to the subscribers by the telecom operators including
BSNL either in their license conditions or in any direction. However, as per regulations dated 06.01.2012 issued by
the TRAI on the subject “Telecom Consumers Protection Regulations’2012â€, all the operators including BSNL have
to inter-alia supply the itemized usages charge for all calls to the pre-paid subscriber on his request on reasonable
cost. Such information is to be provided for a maximum preceding period of six months from the date of request.
However, no separate direction has been issued by the Department of Telecom to BSNL.
(c) At present there is no such proposal.
(d) Does not arise, in view of the above.