(a) whether Life Insurance Corporation has decided to set up more call centres in the
country to provide information relating to services of LIC to its customers;
(b) if so, the details thereof, State-wise; and
(c) the number of call centers known as Info Centres are functioning in the country
as on date, location-wise?
THE MINISTER OF STATE IN THE MINISTRY OF FINANCE (SHRI ANANDRAO VITHOBA ADSUL):
(a) The Life Insurance Corporation of India (LIC) has informed that they do not have
any immediate plans to open more call centres in the country.
(b) Does not arise.
(c) The total number of call centers known as info Centres functioning as on the date
in the country are 8 which are located in Mumbai, Kolkata, Delhi, Chennai,
Hyderabad, Bangalore, Ahmedabad and Pune.